Happy Reppy

Privacy Policy

This is a starter template. It is not legal advice. Because Happy Reppy stores personal data on behalf of customer companies (including their end customers' contact info), please have a lawyer review and adapt this policy before relying on it.

Last updated: 2026-07-24

Who we are

Happy Reppy ("we", "us") provides a lead-dispatch tool used by home-services and construction companies. When you use Happy Reppy as part of your employer's account, that company is the controller of the data and we act as its processor.

What we collect

  • Account data: name, email, phone, role, and organization for owners, managers, and reps.
  • Lead data uploaded by the customer: end-customer name, address, phone, email, job type, notes, and result. This is provided by the customer company; we do not collect it directly from end customers.
  • Rep location: approximate location while a rep is marked available, used to place them on the dispatch map. Snapped to a coarse grid before being shown to managers.
  • Usage / diagnostic data: minimal logs used to run and secure the Service.

How we use it

Only to operate, secure, and improve the Service; to bill Customer; and to send SMS notifications to reps who have opted in. We do not sell personal data.

Sharing

We share data with sub-processors that help run the Service (hosting, database, payment processing, SMS). Each is bound by confidentiality and data-protection obligations.

Retention

We retain Customer data for the life of the account. After termination we may delete it after a reasonable retention window unless legally required to keep it longer.

Security

Data is transmitted over TLS and stored on managed infrastructure with row-level isolation between customer companies. No online service is perfectly secure; Customer is responsible for its account credentials.

Your choices

If you use Happy Reppy through your employer, please direct data requests (access, correction, deletion) to your employer, who controls the data. We will assist them as required by law.

SMS

Reps opt in to SMS notifications inside the app and can revoke consent at any time by turning off the opt-in setting.

Contact

Questions? Contact your Happy Reppy account owner.